Description
Computer Data Recovery Services
Computer Data Recovery Services – Damaged hard Drive? STOP! Don’t make it worse!Trust your hard drive to Data Recovery professionals!
nWho would have thought your hard drive could crash? Unfortunately, it happens more often than you might think. Most Hard drives HDDs have a 100% failure rate and when they fail it takes very specialized techniques in order to recover your data. The good news is that we can usually recover data from most failed hard drives.
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The Evaluation & Diagnostics Process:
nThe initial evaluation of your machine or storage media generally takes 1-3 business days depending on the extend of the damage. Emergency diagnostics are done within 24 hours and are available for $39.95 Dollars. Upon the completion of the diagnostics process we will provide you with an Quote for the Recovery, estimated Time to completion and probable Success Rate. Appointment is required; we will need to collect your device for a free diagnostic evaluation, or you can Mail us the device upon first contacting us.
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What Data Can Be Recovered?
nWhen a drive is failing the main goal is to recover your user personal data. This includes your documents, music, photos, e-mails, address book, spreadsheets, presentations, movies etc. Operating System, Programs and applications are generally recommend to be re-installed.
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- Documents, Spreadsheets, Presentations, All Personal user data.
- Picasa, Kodak Easy Share, Quickbooks Data
- E-mail, Outlook, Thunderbird, Windows Mail
- Or the data that you are after specifically.
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What Happens to my Programs & Settings?
nThe hard drive will need to be replaced (*Please note, Hew HDD replacement part is not included in the Recovery Fees) on your computer and the operating system will need to be re-installed. The operating system is what is loaded on the computer when you first bought it. Programs such as Internet Explorer, Firefox, Adobe Reader, Notepad, MS Security Essentials etc will be on your computer after the recovery is complete. Basically, any program that you installed after you purchased the computer may need to be re-installed. The data from the programs such as a Quickbooks database, Photoshop files will be recovered but the program will need to be re-installed in order to open these files. If you have questions regarding a specific application please contact us for more information.
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How much will it cost me?
nThe main factors that determine the cost of the recovery are how damaged the disk is and detailed of a reconstruction will be required in order to get the drive back to a point where the data can be read properly. Once the drive has been rebuilt successfully extracting your data out is generally the easiest part. Regardless of its one file or a million files the work that goes into getting the drive operational is the same. As such, the amount of data generally doesn’t affect the price.
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Approximate Data Recovery Price Chart:
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Stage One Data Recovery?
nStage One Data Recovery process is when your hard drive is working normally but there is other damage to the device or machine that the HDD is installed in (eg. Laptop Computer) which is preventing you from accessing the data. For example, you spilled liquid on the Laptop Computer and it no longer turns on. If the drive wasn’t damaged by the liquid then this would qualify as a Stage One Recovery.
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n[extra_wrap]Stage One Data Recovery Success Rate:Level one recoveries are generally completed within 2 business days. It will often require complete dis-assembly of your machine in order to gain access to the drive. Once the drive has been remove it will be tested to confirm a level one recovery is possible. If so, we can transfer all the data to either an external hard drive or another computer. The more data you have on the drive the longer the transfer will take. [/extra_wrap][clear]
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[dropcap]2[/dropcap] Stage Two Data Recovery?
nStage Two Recovery Process is when the drive has started to fail but has not yet suffered a catastrophic failure. If the computer powers on does not boot, hangs, flashes a folder icon etc…then you may qualify for a Stage Two Data Recovery Process. However, not all drives with these symptoms will be recoverable with this technique.
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n[extra_wrap]Stage Two Data Recovery Success Rate: We can usually extract the data out of the failing drives using specialized level two recovery tools. Failing drives can are very delicate and must be handled properly. A level two recovery will attempt to recover as much data as possible before the drive suffers a complete failure. Upon completion you will be able to review the recovered data and confirm that it has been recovered to your complete satisfaction.[/extra_wrap][clear]
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[dropcap]3[/dropcap] Stage Three Data Recovery?
nStage Three Recovery Process is the last resort when dealing with severely damaged drives. It can also be used as a safer alternative to level two methods. At this level the drive is sent in to our clean room for extensive reconstruction work. The parts inside a hard drive are incredibly delicate and can easily be destroyed with one wrong move. The average turnaround time for this type of recovery is 20-30 business days.
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n[extra_wrap]Stage Three Data Recovery Success Rate: The drive must be disassembled to make repairs before files can be restored. The dis assembly and repair must be done in a special environment to prevent damage to the data. This cannot be safely done in a standard work room, but instead must be done in a clean room or isolated section (tank). Depending on the extent of damage we can often recovery all or most of the data.
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nHERE ARE SOME OF THE MOST COMMON DATA RECOVERY SERVICES WE PROVIDE:
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nHard drive makes clicking sound
nMechanical hard drive failure
nAccidental data or file deletion
nDeleted or corrupted log file
nFile system corruption
nLaptop Hard Drive recovery
nInaccessible drive files
nExternal drive turns on but no files
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nDEVICES WE CAN RECOVER DATA FROM:
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nDesktop Computers
nLaptop Computers
nInternal/External HDDs
nMobile Phones
nUSB Flash Media
nMemory Cards
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nAPPLE/MAC DATA RECOVERY
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nSpinning Wheel
nFlashing Folder icon
nGrey Screen
nKernel Panic
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(FAQ) - Frequently Asked Questions
We don’t offer support for businesses with over 20 computers. We apologize if this inconveniences you, but stay tuned because we’re working on it! Also, Geelong Computer Repair techs aren’t equipped to carry out electrical work or affix gadgets to walls.
That’s ok we come to you, review your system and recommend a few solutions for you to choose from.
Yes. We are open weekdays, weekends and evenings and public holidays. We offer competitive rates and offer a fast response as well as our express service where in less than one hour we will be onsite fixing your computer problems
Yes each technician carries a standard list of common Products, spare parts and accessories. The aim is to get the job done as efficiently as possible by having all the parts and tools onsite to get the job done the first time around. If you need a custom build computer that’s fine to we can build to order and can provide you with a tailor made solution.
Yes. We offer a No Fix No Fee Guarantee – which means if we can’t deliver a solution, you pay nothing. We also have a 15 day work Satisfaction Guarantee where our onsite work is guaranteed for 15 days and our remote and phone support for 5 days. Just let us know of any problems during this time and we’ll work with you to sort them out free of charge. For more information, please review our full terms and conditions.
All parts purchased by us have a Manufacturer Warranty ONLY *This Warranty depends from one Brand to Another.
We provides services all around Geelong, Please feel free to contact us, via eMail or call 0410 086 057.
Visit this link for all our Service Arias.
For convenience, speed and security, we take most major credit cards. All work is payment on delivery of goods and services – we don’t offer terms. There is no charge for the initial phone/email assessment of your requirements.
-Cash
-EFTPOS
-Credit Cards
-Bank Deposit
Your technician will arrive with identify themselves as a member of the One Click Technology Solutions team. They will start by running through a few questions to work out a few options and let you choose the solution that best suits your needs and budget. You’ll find our technicians friendly, professional and polite.
An adult (18 years or older) needs to be around the whole time that the technician is at work. We’ll need access to your gear and a safe place to work. We’ll also need you there or contactable by phone to answer any questions about your solution.
Doing any kind of technical work on a computer involves some risk of losing data. Because there is no way to 100% guarantee data protection, we strongly recommend that you back up all your information before we arrive. We also offer a full back up service if you need.
Our mobile technicians are on call 7 days a week. We come to you same day service, fast response, expert technicians and a unique No Fix No Fee Guarantee as well as our leading 15-day work satisfaction guarantee! Plus, you get a specific appointment time so you won’t be stuck waiting around all day!
NO. We do not sell or carry software. But we can order it for you at competitive prices. We can also order any software that you are after, or we are also happy to install and support most software purchased from your preferred retailer.
We are confident with our ability to solve your technical problems and as a sign of our confidence we operate a No Fix No Fee policy.
If we cannot solve your problem due to lack of technical skill you will not be charged. The terms of this policy are shown below.
– If we diagnose a fault and we are able to fix the problem but the customer does not want the work to proceed then a charge for the time spent on the diagnosis will be charged.
Base fee of $45
– If we are unable to fix a fault because the customer does not want to purchase the parts necessary to repair the problem a charge for the time spent will be made. $45
– Any problem relating to the customer purchasing an incompatible component or software that does not meet required specifications are liable to a charge of the time spent.
Many companies will charge simply for calling to your location, we don’t believe this is a fair practice. For our onsite services you will be charged a minimum of 30 minutes labor charge. For example if a diagnosis process is completed in 25 minutes you will be charged for the half an hour. And if the diagnosis takes 45 min, you will be charged for 1 hour.
Most of diagnosis take less than half an hour.
Diagnosis Fee is waved if you agree to proceed withe the repairs.
On Site diagnosis are charged in blocks of 30 min at $45 Dollars. *This diagnosis fee is waves if you agree to proceed with the servicing and repairs.
We all live increasingly busy lives and it can be difficult to find spare time. We’ll happily collect and return your machine at absolutely no charge. Once your device/s are repaired we’ll call and arrange the best time to return your fixed machine. One less stress to worry about!
We also do on spot servicing and repairs, but if it requires additional parts and extensive time frames we will collect the machine and repair it at our work shop and returned it within specified time frame.
